CV
Alex Sulgrove
UX Design, Research, and Operations
Timnath, CO
A seasoned UX practitioner located in Northern Colorado with 12+ years of enterprise experience in cyber security, cloud, data center virtualization, and SaaS technologies.
Education
M.S. in Human Computer Interaction Design from Indiana University Bloomington, 2012
B.S. in Informatics from Indiana University Bloomington, 2010
Work Experience
Senior Manager UX Design
Lacework
February 2023 – Current
Leading a team of 8 senior and staff level designers
Partnered across PM, Eng, CS, GTM, etc., to develop visionary and strategic artifacts
Developing scalable process improvements to track and highlight UX work
Partner with the Sales org in supporting existing customers (renewals, escalations, etc.) and in pursuit of new logos
Continued involvement as a principal IC in forward looking and strategically relevant initiatives
Principal UX Designer
Lacework
06/2022 – 02/2023
Led with design on critical and strategic 0 - 1 projects
Contributor to UX Research and Design System teams
Tools: Figma, Dovetail, Full Story
Senior UX Designer
Automox
09/2021 – 06/2022; Boulder, CO
Led UX design across multiple Engineering teams
Contributor to UX Research and Design System teams
Tools: Figma and Balsamiq
Senior UX Designer
LogRhythm The Security Intelligence Company
02/2017 – 09/2021; Boulder, CO
Led UX Design and Research across all LogRhythm Products
Led a team of mid-level and junior designers
Collaborated with departments outside of R&D to establish forward looking design strategy, establishing 1–3 year roadmaps for needed design and research activities
Responsible for design operations including tool selection, team, and agile processes
Tools: Sketch, InVision, Axure, Balsamiq, and Adobe CC
Worked across R&D departments to help ensure the correct design is selected. This is accomplished by facilitating and conducting needed research activities, leading communication and collaboration across project sponsors, and providing the appropriate iterative design artifacts to move the conversation towards agreement
Worked within the engineering organization to build a competent and effective human-centered design process from feature definition through release
Lead UX Architect
Hewlett Packard Enterprise, Software Defined and Cloud Group
08/2016 – 02/2017; Fort Collins, CO
UX Lead for CloudSystem and Helion OpenStack
Worked within the product organization to transform complex customer needs into effective and intuitive software
Created simple UI workflows from complex technical requirements that adhere to established interaction metaphors and visual style guides
Worked with engineering leads in an Agile framework to develop scoped mock-ups for estimation and prioritization
Worked with UX design team to manage developer support and UX acceptance testing while features were in production
Actively worked with the open-source community on multiple OpenStack Projects
Led user-research and validation testing activities
Mentored UX Designers on practice, research, and technical architectures
Lead UX Architect
Hewlett Packard Enterprises Services
02/2014 – 08/2016; Providence, RI
Lead UX Architect Rhode Island DMV Modernization Project
Assessed and evaluated current software and user groups
Created, implemented, and maintained a UX strategy and practice
Applied lean UX methods, processes, and deliverables to align with sprint planning, scrum cadence, and velocity
UX Designer
Hewlett Packard Servers Group R&D
08/2012 – 02/2014; Fort Collins, CO
Incorporated modern UX practices with established engineering methodologies to create leading IT management tools
Collaborated across highly technical teams to provide common ground
UX Design Intern
Hewlett Packard Printing Group
06/2011 – 08/2011; Boise, ID
Enhanced my strategic thinking while working on an information architecture project
Gained insight into different design roles by shadowing UX, ID, GD, Strategists, IxD and Usability experts
UX Designer
Glerb
05/2010 – 08/2012; Bloomington, IN
Designed meaningful interactions for GLERB’s E-Learning platform
Maintained relevant style guides, pattern libraries, and usability studies
Associate Instructor
Indiana University School of Informatics and Computing Sciences
09/2010 – 05/2012; Bloomington, IN
I541 / I300 Interaction Design Practice
Worked as a mentor and guide to student design teams.
Co-Principle Investigator
ETHOS Lab Indiana University
03/2009 – 08/2010; Bloomington, IN
National Science Foundation (NSF) Funded Grant
Ethical Technologies in the Homes of Seniors (ETHOS): Designed and tested various ambient monitoring devices to evaluate the privacy and security of data collected in the homes of senior citizens
Publications
Kelly E. Caine, Celine Y. Zimmerman, Zachary Schall-Zimmerman, William R. Hazelwood, Alexander C. Sulgrove, L. Jean Camp, Katherine H. Connelly, Lesa Mae Lorenzen-Huber and Kalpana Shankar. 2010. DigiSwitch: Design and Evaluation of a Device for Older Adults to Preserve Privacy While Monitoring Health at Home, Accepted in Proceedings of International Health Informatics Symposium (SIGHI’10) (Arlington, VA, November 9-11 2010)
Stolterman, E., Beckwith, L., Chang, W., Jiang, H., Sulgrove, A., White, J., (2012). Design Arguments – an examination of how designers argue for their designs. Technical Report Number HCID-2012-003. (http://hdl.handle.net/2022/14359)
ACM Interactions Magazine; Volume 21, Issue 1 January – February 2014; Slow Change Interaction Design. Martin A. Siegel, Jordan Beck; P. 28 – 35; A theoretical sketch exploring the mindsets required for creating interactive technologies that facilitate attitudinal and behavioral change over time. Acknowledged as a contributor in the acknowledgements section.